Privacy & Cookie Policy

1. Who We Are

Data Controller: Webolicious. Tel: 01245 377 635. Email: hello@webolicious.co.uk

2. Information We Collect

a. Information you give us directly

When you use a contact, quote, or newsletter form on the Site, we collect the information you submit, which may include:

• Name
• Email address
• Phone number
• Company
• Any other information you choose to include in your message

b. Newsletter sign-up

If you subscribe to our newsletter, we collect your name and email address in order to send you updates, offers, and tips you have opted into. Submissions are sent directly to our team by email. We do not pass your details to a third-party email marketing platform.

c. Automatically collected information (Google Analytics)

Where analytics cookies are enabled, we use Google Analytics to understand how visitors use our Site. This may collect:

• Pages visited and time spent on the Site
• Approximate location (derived from IP address)
• Device, browser, and operating system information
• Referral source (how you arrived at the Site)

See the Cookie Policy below for full details of the cookies this involves.

3. How We Use Your Information

• Responding to enquiries submitted via contact or quote forms: legitimate interests / consent.
• Sending newsletter updates you have opted into: consent.
• Understanding site usage and improving the Site (Google Analytics): consent (analytics cookies).
• Complying with legal obligations: legal obligation.

Where we rely on consent (e.g. newsletter sign-up, analytics cookies), you can withdraw that consent at any time. See Section 7.

4. Who We Share Your Data With

We share personal data with the following third-party processors, who process data on our behalf under their own data processing agreements:

• Google LLC: website analytics via Google Analytics, where analytics cookies are enabled. See Google's Privacy Policy.
• Any IT, hosting, or professional services providers who help us operate the Site or run our business, under confidentiality obligations.

We do not sell your personal data to third parties.

International transfers

Some of our third-party providers (including Google) may transfer and process data outside the UK, including in the United States. Where this happens, we ensure appropriate safeguards are in place, such as the UK's International Data Transfer Addendum or equivalent Standard Contractual Clauses.

5. How Long We Keep Your Data

• Contact and quote form enquiries: retained for as long as necessary to deal with your enquiry and for a reasonable period afterwards for record-keeping purposes, typically no longer than 24 months, unless a longer period is required for legal reasons.
• Newsletter data: retained for as long as you remain subscribed, and deleted or anonymised within a reasonable period after you unsubscribe.
• Analytics data: retained in accordance with Google Analytics' default retention settings (see Cookie Policy).

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your data (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time where we rely on consent
• Complain to the Information Commissioner's Office (ICO) if you believe we have not handled your data properly

To exercise any of these rights, contact us at hello@webolicious.co.uk.

You can lodge a complaint with the ICO at ico.org.uk or by calling 0303 123 1113.

7. Managing Your Preferences

• Unsubscribe from the newsletter: email us directly at hello@webolicious.co.uk and we'll remove you.
• Manage cookies: you can change your cookie preferences at any time via the cookie consent banner on our Site, or through your browser settings. See the Cookie Policy below for details.

8. Children's Privacy

The Site is not directed at children, and we do not knowingly collect personal data from anyone under 16.

9. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top of this page shows when it was last revised. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Webolicious

T. 01245 377 635E. hello@webolicious.co.uk

Cookie Policy

This Cookie Policy explains how Webolicious (“we”, “us”, “our”) uses cookies and similar technologies on webolicious.co.uk (the “Site”).

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, work more efficiently, and to provide reporting information to the site owner.

2. How We Use Cookies

a. Strictly necessary cookies

These cookies are essential for the Site to function properly (for example, remembering your cookie consent choices and enabling contact and newsletter forms to submit). These cannot be switched off and do not require consent under UK law.

• pjCookieConsent (Webolicious, via cookie consent tool): remembers your cookie preferences so you are not asked again on every visit. Expiry: 12 months.

b. Analytics cookies (Google Analytics)

Where enabled, we use Google Analytics (GA4) to understand how visitors interact with our Site, so we can improve it. These cookies collect information such as pages visited, time on site, and general location, in an aggregated and largely anonymous form. These cookies only run with your consent, given via our cookie banner.

• _ga (Google): distinguishes unique users. Expiry: ~2 years.
• _ga_XXXX (Google): persists session state for GA4. Expiry: ~2 years.
• _gid (Google): distinguishes unique users. Expiry: 24 hours.

c. Contact and newsletter forms

Our contact, quote, and newsletter forms may use a session cookie to protect against spam and ensure secure form submission. This is strictly necessary and does not require consent.

3. Managing Your Cookie Preferences

When you first visit the Site, you will be shown a cookie banner allowing you to accept or reject non-essential cookies (analytics). You can change your preferences at any time by clicking the cookie settings link in the site footer, or by adjusting your browser settings to block or delete cookies:

• Google Chrome: Delete, allow and manage cookies in Chrome
• Mozilla Firefox: Cookie management in Firefox
• Safari: Manage cookies and website data
• Microsoft Edge: Manage cookies in Microsoft Edge: View, allow, block, delete and use

Please note that blocking strictly necessary cookies may affect the functioning of the Site. For example, contact and newsletter forms may not submit correctly.

4. Third-Party Cookies

Some cookies are set by third parties whose services appear on our Site, such as Google Analytics. We do not control these cookies directly. Please refer to Google's own cookie policy for more detail.

5. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal/regulatory reasons. Please check back periodically.

6. Contact Us

If you have any questions about our use of cookies, please contact:

Webolicious

T. 01245 377 635E. hello@webolicious.co.uk